Ticketto (rhymes with Geppetto) is new project I started today; it's based on mail (MailX) so the foundation is already there. A client can create a support ticket in different departments and view the response from staff/admin/whatever. Admins can have seperate departments, so three admins three departments.
The client will also have their own area for other stuff (I'm working on it.)
Anyway, it's Sunday so I'll be watching some TV (if the satelite isn't out still).